Terms & Conditions

By using this website you agree to our terms and conditions as below

Registered Address

Salão Olga Unisex Salon Limited

1 Burlington House, St Saviours Road

St Helier

JE2  4LA

Jersey

Company Registration: 27904

Pricing

All prices shown on the site are inclusive of Jersey GST. The prices shown do not include delivery charge, this will be added when appropriate.

Descriptions & Images

All descriptions and images shown on this site are given as accurate as possible.

Reselling

The products and services available on the Site are for personal use only. You may not sell or resell any of the products or services you purchase or otherwise receive from us. Only authorised partners, designated by Salão Olga Ltd may sell our products.

Ordering Online

Our e-commerce website will allow you to place orders online. Once you have submitted your order you shall receive a confirmation email. We aim to dispatch your products quickly and efficiently trying to ensure that you receive them in a timely fashion, depending on the delivery choice selected. However, during busy periods we cannot guarantee delivery dates.

If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.

Payment can be made using PayPal.

Returns & Refunds

Returns and refunds shall be allowed if Salão Olga Ltd receives the products back within 14 days of shipping to the client.

The items must be returned in the same condition they were received in. Should items be returned damaged or in an unfit condition for resale then Salão Olga Ltd reserves the right to withhold the refund amount.

All returns should include a note with an explanation of reason for the return, full name, address, telephone number, and order number of the original purchase. Customers will be required to pay for the return postage and it is recommended that they retain proof of postage in case we need to reimburse.

Any refund due to you will only be made to the same credit or debit card originally used (or in the form of other method of payment) by you to pay for your purchase. Any refund due will be processed no more than 14 days after we receive the Products.

Other Returns

If the products are faulty, damaged in transport or mis-described, please return the products to us as soon as possible.

All returns should include a note with an explanation of reason for the return, full name, address, telephone number, and order number of the original purchase. Customers will be required to pay for the return postage, but this will be refunded along with the order value for any faulty, damaged or mis-described products. Please retain proof of postage.

We will examine the returned products and notify you of your refund via e-mail. We will process the refund within 14 days of the day we confirmed to you via e-mail that you were entitled to a refund for the faulty, damaged or mis-described product.

Products returned by you because of a fault, damage in transport or mis-described will be refunded in full, including a refund of the delivery charges for sending the item to you.

Liability

The site is presented for your access and perusal. We will not be responsible or liable for any damages, delays, events or incidents out of our control.

Complaints

Should you wish to clarify any queries, please email salonolgaltd@outlook.com or write to Salão Olga Ltd, 1 Burlington House, St Saviour Road, St Helier, JE2 4LA.

General Information

You acknowledge and agree that these Terms and Conditions constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site.